FAQs

How do you ship?

Domestic orders ship USPS Priority Mail. You will receive a tracking number via email when your order has been shipped. 

Each piece is carefully packaged. Once shipped all sales are final.

Do you ship internationally?

Not at this time, sorry!

I’m a Maui local. Can I pick up my order?

Yes! If you live on Maui, I am happy to arrange a day/time to meet up. Please email me to arrange a pick up day/time.

Can I return or exchange my item?

All sales are final.

Can I make a custom order?

Absolutely! Please email me at kuaukittyceramics@gmail.com with your inquiry about a custom order. I am always up for a new challenge and look forward to hearing what you’d like me to create. Please keep in mind that I am the only ceramic artist for Kuau Kitty Ceramics and my speciality is smaller pieces fired in small batches and each piece is individual, not perfectly matched so I might not be able to accept all custom order inquiries, however if the timing and fit is right - I’d love to!

Are your items microwavable and dishwasher safe?

Yes, all items can be placed in the microwave and dishwasher. I suggest hand-washing when possible to ensure longevity.

Do you sell wholesale or on consignment?

I sure do! If you’d like to carry my items in your store or restaurant, please click here and fill out the form or email me at kuaukittyceramics@gmail.com.

Care Instructions

I suggest hand-washing when possible to ensure longevity.

Please note that direct use of ceramic pieces placed on a wooden surface may cause water marks or scratching.